QuickBooks Error 9999

How to Fix QuickBooks Error 9999?

QuickBooks is the perfect accounting software whether you are running small or mid-size businesses. With the help of this solution, you will be able to manage the sales and expenses of your business. Including this, you can also avail of lots of features after purchasing this solution.  Including this fact, you could not deny the fact that QuickBooks shows error codes and bugs. QuickBooks error 9999 is one of these error codes that may hamper the business workflow. However, there is nothing to be bothered about.  

You may know that QuickBooks online error 9999 pops up during updating the account. With the help of the below-mentioned article, you can troubleshoot the error. Let’s proceed further to understand error 9999 in detail.

Defining QuickBooks Error 9999

QuickBooks online error 9999 is a banking error that may occur when you are trying to update the QuickBooks online bank account. Due to this error, your PC may get affected and the company files associated with your business. Since the system starts responding late to each input of the mouse or keyboard. During this time, you get a message showing that “Error 9999: We will not be able to update your bank account. Please attempt to update later”.

Furthermore, you may also get the error 9999 because of the improper installation of the QuickBooks software. After understanding the error, you have been looking for the symptoms, causes, and solutions for the same error. Below, we have mentioned all aspects related to error 9999.

You May Also Read: What is QuickBooks File Doctor Tool?

What are the symptoms of QuickBooks Error 9999?

In case, you are also confronting QuickBooks error code 9999 and want to resolve it. Then, you are first recommended to understand the symptoms of this issue. Here, we have discussed all the possible indications for the online error 9999.

  1. QuickBooks error 9999 pops up when you are trying to run any application and the system crashes frequently.
  2. If the PC is not responding on keyboard or mouse input, then QuickBooks online error 9999 might be encountered.
  3. Because of the frequent crashes in the active window program, you may receive QuickBooks error code 9999.

What are the causes behind QuickBooks Error 9999?

After understanding the symptoms of QuickBooks online error 9999, you are advised to know the cause behind the same error. This can prevent you from having the issue related to this error on your screen. Let’s search for the causes behind the occurrence of the error 9999:

  1. The error 9999 may also take place because of the corrupt or incomplete installation of the QuickBooks software.
  2. Because of the corrupt windows registry related to the recent QuickBooks modification.
  3. You may be facing the QuickBooks online error 9999 due to the infected malware or malicious activity of the Windows system.
  4. If you have mistakenly deleted some essential company files associated with QuickBooks, this may be the reason for QuickBooks error 9999.

What can be the solutions to troubleshoot QuickBooks Error 9999?

We suggest you update your accounting software before applying the below-mentioned solutions.  There can be numerous solutions to get rid of QuickBooks online error 9999. However, we have listed all of the simple solutions that can surely help you to fix the issue without making any hindrance.

Solution 1: Add “Favorites” in the Internet Explorer.
  1. Firstly, you are required to go to the History tab.
  2. After that, we recommend you to click on Filter.
  3. Then, click on Delete by right-clicking on it to delete a site.
  4. Finally, you are left with checking whether QuickBooks error code 9999 persists or not.
Solution 2: Add your email address again
  1. Firstly, you are required to search for Report Issues in QuickBooks online error 9999.
  2. And then, add an email address and your name under the field.
  3. After that, you have to click on Submit.
  4. Finally, you have to wait until you get any response from the tech team.
Solution 3: Create a backup of Windows Registry
  1. Firstly, write “command” and choose the Start option.
  2. And then, press and hold the Ctrl + Shift simultaneously.
  3. After that, you are required to click on Yes in the dialogue box.
  4. Write Regedit and press Enter.
  5. Then, you need to look for the backup followed by choosing the key associated with QuickBooks Error 9999.
  6. Next, open the File name box and type a name for the backup file.
  7. Choose a branch and save the file as a .reg file.
  8. Finally, the backup of the window registry is in your files.
Solution 4: Connect your QB Online Bank Account again
  1. Firstly, click on the pencil icon and choose the account that you are unable to update.
  2. After that, choose the “edit account info option”.
  3. Then, you are required to click on Disconnect this account.
  4. And then, select Save and Close.
  5. Search for the Dashboard.
  6. Once the account has been disconnected, you are required to reconnect the account.  
  7. Choose Add Account and link your QB Online account.
  8. Enter your username and password to access your QuickBooks bank account.
  9. Finally, after reestablishing the bank account, you will receive transactions from the bank account.

To Conclude

Expectantly, the above article helped you to fix QuickBooks Error 9999. In some cases, this error can be difficult to resolve from your end. If you are also going through the same issue and unable to fix the error 9999 on your own, then we recommend you get in touch with our technical team. We not only provide you assistance to fix the issue but also help you to handle the QuickBooks accounting software. So you can call our tech team without having much stress. We ensure you that all your issues will be resolved without hampering your software.

In order to get in touch with our experienced and certified technicians, you are just required to call on a toll-free.


Q1: How to resolve my balance in QuickBooks?

A: Here are the complete steps to resolve my balance in QuickBooks.

  1. The first step is to choose the Gear icon and then choose Chart of Accounts.
  2. After that, choose the account and select the Account history option.
  3. Look for the opening balance.
  4. It is up to you whether you want to delete or edit it.
  5. If you edit it, ensure to enter a zero amount to resolve the opening balance.
  6. Finally, click Save and close.

Q2: How to correct the beginning balance in QuickBooks desktop?

A: If you are in search of the steps to correct the beginning balance in QuickBooks, check out the following list.

  1. Firstly, choose Settings and click Chart of Accounts.
  2. After that, go to the Action column and choose View register.
  3. Look for the opening balance entry and then choose the opening balance entry.
  4. Finally, edit the amount and save it.

Q3: How to troubleshoot a negative balance in QuickBooks?

A: To fix a negative QuickBooks balance, you can follow the steps written below.

  1. First of all, choose Lists and click Chart of Account.
  2. After that, select loan account and choose Quick Report under Reports.
  3. Now, select Customize Report and enter the date between 2016.
  4. Press OK.
  5. Lastly, double-tap on a loan payment transaction.

Q4: How to clean up old accounts receivable in QuickBooks?

A: Given below are the steps to clean up old AR in QuickBooks.

  1. The initial step is to choose the Sales menu and then select Invoices.
  2. Mark the transactions that you need to delete.
  3. Or, choose the header checkbox to mark all entries on the Invoices page.
  4. Finally, choose Delete invoices from the Batch Actions drop-down.

Q5: How can you edit a paid bill in QuickBooks?

A: Follow the underneath steps to edit the paid bill in QuickBooks.

  1. First of all, choose Invoicing > Invoices.
  2. After that, select the View/Edit option to launch the invoice transaction.
  3. Select 1 payment link under Payment Status and then select the Date hyperlink.
  4. Go to the More tab and then choose Delete.
  5. Finally, selectYes to confirm.

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